Office and operations
The desk behind the car
Operations, client contact and account work. The people who answer at three in the morning and move a car before the client knows there is a problem.
- Controllers and operations staff who can hold a complicated day in their head and stay pleasant while doing it
- Client contacts who write clearly, answer quickly and never leave an assistant guessing
- Account and administrative people who can keep an invoice clean and a record straight
- Aviation, yachting, hotel or travel management experience is useful but a calm temperament matters more

