How private jet charter works, explained plainly.
Flying privately is simpler than flying commercially, once you know the handful of things that are different. Here they are, in the order you will meet them.
The idea
The whole aircraft, on your timetable
When you charter, you hire an entire aircraft and its crew for your journey. It leaves when you are ready, from an airport that suits you, and goes where you need to be, often to a smaller airport far closer to your destination than any airline serves.
The aircraft is operated by a licensed commercial operator, who is responsible for the crew, the maintenance and the safety of the flight. We arrange the charter on your behalf: finding the right aircraft, checking the details, explaining the price and looking after you from your front door to the far end, with our own chauffeurs in London and Manchester and a trusted global network everywhere else.
Before you fly
From enquiry to confirmed
- 01
Your trip
Route, dates, number of passengers, luggage, pets and any preferences. One-way, return or several legs.
- 02
The options
Two or three suitable aircraft with the price of each, the cabin, the age of the aircraft and our recommendation.
- 03
The agreement
A charter agreement with the operator's terms, including what happens if you need to change or cancel. We explain it before you sign.
- 04
The brief
A single document with the terminal address, when to arrive, crew names, the tail number and your chauffeur's details.
On the day
From the front door to the far end
- 01
The drive
Your chauffeur collects you and drives to the private terminal, which has its own entrance away from the airline terminals.
- 02
The terminal
Arrive around 15 to 30 minutes before departure. Passports are checked in the lounge, luggage goes straight to the aircraft.
- 03
The flight
The crew greet you at the steps. Catering is on board as you asked. You leave when everyone is ready.
- 04
Arrival
Formalities take minutes. A car is waiting at the terminal or, where permitted, at the aircraft.
Things worth knowing
The small print, in large print
- Passports and visas are required exactly as for an airline. We collect passenger details in advance so checks on the day are quick
- Luggage is limited by the aircraft's hold, not by an airline's rules. Tell us about skis, golf bags, pushchairs or instruments so we choose an aircraft that takes them
- Pets can usually travel in the cabin. Entry rules for animals vary by country and must be arranged ahead
- Departure times can move on the day if you are delayed, within the crew's duty hours and any airport slot
- Some airports are restricted by opening hours, slots or runway length, which is why the nearest airport is not always the best one
- Weather can close small airports, especially in the mountains. We plan an alternative and cars to match
Ways to buy
One trip or many
On-demand charter
Pay for each trip as you take it. The most flexible way and the right place to start.
Read more
Jet cards and block hours
Hours bought in advance at agreed rates, for people who fly regularly.
Read more
Empty legs
Aircraft flying empty to reposition, offered at a reduced price if the route and timing suit you.
Read more
Request a quote
Tell us the trip
Route, dates and passengers are enough to start. We reply with aircraft options and the price of each. Nothing is booked or charged online.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
First-time questions
Is it safe?
Charter flights are flown by licensed commercial operators under the same aviation authority oversight as airlines, with professional crews and regulated maintenance. We arrange charter only with operators we know.
How early do I need to arrive?
Usually 15 to 30 minutes before departure. Your brief will say exactly.
What if my meeting overruns?
Tell us as early as you can. The aircraft can usually wait, within the crew's permitted duty hours and any slot restrictions at the airport.
Can I change the destination after booking?
Often, yes, subject to aircraft range, airport availability and any change in cost. Ask and we will tell you what is possible.
Who do I call on the day?
Us. One contact looks after the aircraft and the cars, so one call changes everything that needs to change.
One contact, wherever you are