Coverage

Global coverage. One contact and one standard, from the UK to the rest of the world.

Procurement teams ask us one question first: can you cover us everywhere? Here is the answer, region by region: our own cars and chauffeurs in London and Manchester, and a trusted global network everywhere else.

In partnership with Harrods Aviation · Signature Aviation · SW Global

The honest answer

Our own fleet at home, a trusted network everywhere else

Odyssey Connections owns its cars and employs its chauffeurs in London and Manchester, and those two fleets cover the whole of the United Kingdom: Ascot, the Cotswolds, Oxford, Cheshire, Yorkshire and the Highlands. If the car is in Britain, it is almost certainly ours, driven by someone on our payroll.

Abroad, the car comes from our trusted global network of operators we know and use repeatedly, and aircraft, helicopters and yachts are chartered for you wherever the trip goes. The table below sets out exactly which is which, for anyone in risk or procurement who needs to know.

Everything around the car stays the same. One person at Odyssey holds the itinerary in Courchevel as in Canary Wharf, the same written briefing goes out before every journey, and one invoice arrives at the end. You never have to find a supplier in a city you do not know, or explain your principal's preferences twice.

What is ours and what is arranged

The plain answer

Who and whatLondon and ManchesterRest of the UKOutside the UK
The carsOursOurs, travelling out from London or ManchesterArranged through operators we know
The chauffeursEmployed by usEmployed by usThe operator's own, briefed by us
Aircraft and helicoptersArranged for youArranged for youArranged for you
YachtsArranged for youArranged for youArranged for you
Who you speak toYour contact at OdysseyYour contact at OdysseyYour contact at Odyssey
Who holds the itineraryOur operations deskOur operations deskOur operations desk
Who invoices youOdyssey, on one invoiceOdyssey, on one invoiceOdyssey, on one invoice

Our own vehicles are the Mercedes-Benz S-Class and V-Class. Abroad, we ask for the closest equivalent the local operator runs and tell you in advance what it will be.

Where we cover

Region by region

The French RivieraMonacoCannesSaint-TropezThe AlpsParisGenevaZurichMilan, Lake Como and PortofinoRome, Tuscany and the Amalfi CoastIbiza, Mallorca and FormenteraSardinia and Porto CervoGreece and the islandsCroatia and MontenegroMarbella and southern SpainNew YorkMiami and Palm BeachLos AngelesAspenVail and Beaver CreekWhistlerThe CaribbeanSt BarthsAntiguaThe BahamasBritish Virgin IslandsTurks and CaicosDubaiAbu DhabiDohaRiyadhJeddahLondon to Dubai by private jetLondon to Riyadh by private jetSingaporeHong KongNisekoThe MaldivesThe Australian Open, MelbourneLondonManchester and the North WestWindsor and AscotThe CotswoldsOxford and CambridgeCheshire Golden TriangleSurreyBath and the West CountryHarrogate and YorkshireScottish HighlandsThe French RivieraNew YorkDubaiThe Australian Open, MelbourneLondon

Tap a region or a dot

The part most suppliers leave out

Where we would say no

There are places where we do not yet have anybody we would trust with a client of ours, and we would rather say so than take the booking. Australia and the Pacific is the clearest example. Clients travel to the Australian Open and we will help them plan the trip, but we hold no standing arrangement in the region, and a car we have never used arranged by an office we have never spoken to is not a service, it is a hope.

The same applies to remote destinations, to countries subject to travel restrictions or a fast changing local picture, and to any journey where we cannot get a straight answer about who will actually be driving. In those cases we will tell you what we can and cannot put in place, and where we can we will point you to somebody better placed than us.

It costs us bookings. It is also the only way the rest of this page means anything: if we say we cover a city, it is because we know exactly who turns up.

How coverage works

One standard, however far from home

Whether the car outside is ours or an operator's, the arrangement around it is identical.

  • One point of contact at Odyssey, who holds the whole itinerary from first flight to last drop off
  • An operations desk reachable at any hour, on the phone and on WhatsApp, in every time zone you travel through
  • Cars abroad arranged through operators chosen by us and used repeatedly, never through a marketplace
  • The same briefing every time: the names, the flight, the luggage, the route, the preferences, in writing before the day
  • Your preferences and your account details recorded once and applied in every city
  • Cars, aircraft and yachts on one invoice, split by entity, department or cost centre as your finance team needs

If your city is not listed

What happens next

  1. 01

    Tell us the city and the dates

    Some places we work in regularly without having written a page about them. We will tell you straight away whether that is one of them, and who we would be using.

  2. 02

    We brief them the way we brief our own chauffeurs

    Flight numbers, names, luggage, the route, the waiting arrangement and any preference on your file, sent in writing and confirmed before the day.

  3. 03

    You deal with us, not with them

    Changes, delays, an early finish or a car held at a restaurant all come to your contact here. One itinerary, one conversation, one invoice, whatever the local hour.

What procurement asks

Coverage questions

Are the cars abroad yours?

No. Our own cars and chauffeurs are in London and Manchester. In every other country the car comes from our trusted global network, from an operator we know and brief, and it remains our arrangement: you deal with us, we deal with them, and the invoice comes from us.

Who operates the aircraft and the yacht?

Aircraft, helicopters and yachts are chartered for you from operators we work with. We arrange the charter and everything around it, including the cars at both ends, so the whole journey sits on one itinerary.

Can one account cover every country?

Yes. Open an account once and it covers every city on this page, with invoicing split by entity, department, matter or cost centre as you need it. Travel management explains how a standing arrangement is run.

Do you have an office in every city?

No. We have one operations desk that answers at any hour and people we use repeatedly in the places our clients travel to. Our own office is at Office 32, Hangar 7-8, Percival Way, Luton LU2 9LX.

What if you cannot cover where we are going?

We will say so, and say why. We would rather lose a journey than put a client into a car we cannot stand behind. Where we can, we will suggest who to speak to instead.

How do you choose the operators you use abroad?

They are chosen by us and used repeatedly rather than found for a single job, and they are briefed to the same written standard as our own chauffeurs. If your tender asks how suppliers are chosen and monitored, put the question in and we will answer it in the proposal rather than on a web page.

Testing us on a region?

Tell us the cities and the year

Send the list of places your people actually travel to over a typical year. We will come back city by city with what we would put in place, and say plainly where we are the wrong answer.

Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.

Your details are used only to reply to this request.

We deal with problems before you know they exist

One contact,
wherever you are

One contact, wherever you are

Call +44 2030 048300 WhatsApp +44 7727 111747 Open an account Get a quote