Load-in at eight, doors at seven, bus call at midnight. The cars have to fit around all of it.
We look after artists, management, support and crew, with our own cars in London and Manchester and a trusted global network on the rest of the run: hotel to stage door, stage door to airport, and whatever the day sheet turns into by the afternoon.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
What usually goes wrong
The problems on a touring day
- The advance says one stage door and the venue uses another on the night, because a cordon has gone up and the street is full of people waiting
- Local cars booked by a promoter who has never met the driver, with no number that answers after midnight when the schedule moves
- A show that comes off at twenty past eleven, a bus call at quarter past twelve, and four people going to an airport instead of on the bus
- Guest list, label and family movements that never appear on the itinerary but still have to happen
- An artist who will not be photographed getting out of a car at the front of a hotel, and a driver who does not know there is a service entrance
- Drivers who want a photograph, a set list or a story to tell, and who do not understand that the day is confidential until the tour is announced
How we work with touring production
Advanced properly, then quietly adjusted
We would rather advance a run of shows with you than take a booking per movement. Send the day sheets, the hotels, the venues and the flights, and we build the car schedule against them: who is in which vehicle, which entrance, and what time the car is on site rather than what time the passenger says they want to leave.
Chauffeurs are briefed on the specific building. Which stage door, where a car can actually sit without blocking the trucks, whether the loading yard will let a vehicle in during load-out, and which entrance at the hotel avoids the front. They wait where production tells them to wait, they move when production says move, and they do not hand a phone to anybody.
Discretion is not a feature, it is the job. Our chauffeurs do not ask for photographs, do not post anything, and do not repeat where they have been or whom they carried. Journeys can be booked under a tour name, a code or nothing at all, and we will sign your non-disclosure agreement before an unannounced date is even discussed.
Our own cars and our own chauffeurs are in London and Manchester, which covers a great deal of the UK touring calendar between them. For the rest of a European or UK run we arrange vehicles through operators we know, and the same coordinator here stays on the phone so you are not managing five suppliers from a dressing room.
What we are asked for
Across a run of shows
Artist car
One car, one chauffeur for the duration, hotel to venue and back, with the same face every day.
Band, crew and party
V-Class for groups, instruments, flight cases and the people who arrive with too much of everything.
Airport and private terminal
Flights tracked, and where the routing is charter, the car at the steps.
Press and promo days
Radio, television, shoots and interviews, with a car held at each stop rather than rebooked.
Label and management
Executives, guests and family moved separately from the artist party.
Private aviation
Aircraft and helicopters arranged when two cities in one day will not work any other way.
Two home cities
London and Manchester
- Own cars, own chauffeursBoth citiesNot a network of subcontractors in either, which is why the standard holds on a late night.
- Venues and stage doorsBriefed in advanceThe chauffeur is told the entrance, the yard and the waiting point before the day, not on the day.
- Late finishesExpectedLoad-out runs long. Cars are allocated to the night, not to an optimistic finishing time.
- Elsewhere in the UK and EuropeArrangedCars through operators we know, run by the coordinator you already have.
Manchester detail is on the Manchester chauffeur service page.
What production gets
The things a tour manager actually needs
- One coordinator with the day sheets, reachable by phone or message at any hour of the night
- Vehicle and chauffeur details in advance, so they can go on the sheet and into the security brief
- Cars that sit where they are told and do not appear at the front of a building at the wrong moment
- No branding on the car, no cards handed out, no approach to anybody in the party after the run
- A straight answer when something cannot be done, early enough for you to change the sheet
The commercial side
Billed the way a tour is accounted for
- AccountOne for the tourOpened in the name of the production company, the management or the label.
- ReferencesPer show or per cityYour reference on each journey, so costs land against the right show when they are reconciled.
- BookersNamed by youTour manager, production coordinator, management office, the day to day at the label.
- CoverAny hourA staffed desk, because the changes that matter happen after eleven at night.
Where
The cities and the airports
In confidence
Tell us about the run
Cities, dates, how many in the party and how many vehicles you think you need. If the dates are not announced yet, say so and tell us as little as you like. We will come back with how we would cover it.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
From tour managers and production
Can you hold a car for the whole of a show day?
Yes, and for most artist movements that is what we recommend. A car held as directed causes less trouble than three separate bookings that all need chasing. See hourly and as directed.
Do your chauffeurs know the venues?
The ones in London and Manchester, yes, and where a building is new to us we advance it with your production before the day rather than turning up and asking.
Can you move crew and equipment as well as the artist?
Passengers and their luggage, yes, including flight cases and instruments in a V-Class. We are not a freight company and we do not move production equipment.
Will the cars appear on the security brief?
Yes. Vehicle details and the chauffeur's name are supplied in advance for any movement where somebody is running security, and our chauffeurs work to that team's plan.
What happens when the schedule moves at midnight?
You call or message the desk, a person answers, and the change is confirmed back to you in writing so the sheet and the cars agree.
Can you cover dates outside London and Manchester?
Yes, through our trusted global network of operators we know, arranged and coordinated by us. Our own cars and chauffeurs run in London and Manchester, and we will always tell you which you are getting.
One contact, wherever you are