Listings move. Completions slip. The car has to be right anyway.
Hearings, closings and client care run to deadlines that are set by other people. We plan travel for firms where a missed hour is not an inconvenience but a chargeable disaster, and we code every journey to the matter it belongs to.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
What usually goes wrong
The problems particular to a firm
- A listing that moves, so cars booked a fortnight ago are wanted an hour earlier, or not at all
- A completion that slips through the night, with cars ordered, stood down and ordered again three times before dawn
- Travel spend that has to be split between recoverable disbursements and firm overhead, matter by matter, and reconciled later by a billing team who were not there
- Trainees and associates going home at midnight, where the firm's duty of care is real and an app with a stranger in it is not the answer
- A driver who mentions, to the next passenger, which office he collected from this morning
How we work with firms
The matter code is captured at the door
Every journey on a law firm account carries your reference: a matter number, a client code, a department or all three. It is taken when the journey is booked, it appears on the written confirmation, and it sits on the invoice line for that journey. Your billing team should be able to reconcile a month of travel without ringing anybody, and recoverable journeys should be identifiable as such without a forensic exercise.
The people who book are named by you and can be as many as you like: partners' assistants, the business services team, a travel manager, a trainee in the deal room at two in the morning. Each of them can book, change or stand down a car, and each change is confirmed back in writing to whoever sent it. Behind that sits an operations desk staffed at any hour, which matters more in this sector than in most: a completion that signs at four means cars ordered for midnight have been waiting for four hours, and somebody has to have been awake to keep them there.
What firms use us for
Across the working week
Hearings and trials
Counsel, solicitors and clients to the Royal Courts of Justice, the Rolls Building on Fetter Lane or the Manchester Civil Justice Centre, with a car held through the sitting day.
Completions and deal rooms
Cars available through the night as a closing runs long, stood down and recalled without argument.
Late night travel
Associates, trainees and support staff home after a long night, driven by chauffeurs we employ, with the journey recorded.
Client care and hospitality
Clients collected for dinner, for a box at an event or for a seminar, and delivered home afterwards.
Visiting lawyers and clients
Airport and private terminal collections for overseas counsel, arbitration teams and clients flying in for a hearing.
Regional and northern offices
Our own cars and chauffeurs in Manchester as well as London, on the same account and the same invoice.
Confidentiality
Who was collected, and from where, goes no further
Ground transport is an unglamorous source of information leakage. Who visited whose office, which team travelled to which counsel, and how many cars went to a particular building on a Sunday all say something. Our chauffeurs do not discuss where they have been or whom they carried.
Journeys can be booked under a project name or a reference rather than a client's name, and where a firm has information barriers in place we will keep bookings for the two sides separate here as well. We are glad to sign your engagement terms and your non-disclosure agreement, and to have the chauffeurs assigned to you sign one. See security and discretion.
The commercial side
Built for your billing cycle
- CodingMatter, client and departmentCaptured at booking, shown on the confirmation and on the invoice line.
- InvoicingConsolidated, split as you needBy office, by department or by matter, in a format your finance system can take.
- BookersNamed by youAssistants, business services, travel teams and out of hours deal teams.
- Panel and procurementWe will go through your processQuestionnaires, due diligence, supplier onboarding and your standard terms, discussed properly rather than waved through.
Charging structures are agreed in writing before any account starts. See pricing and how we charge.
Panel and procurement
The questions your supplier form will ask
Firms appointing a travel supplier ask about insurance, licensing, driver checks, data protection, subcontracting, modern slavery and business continuity. We answer those directly and in writing, rather than publishing adjectives on a website.
Two things are worth saying here because they shape every other answer. In London and Manchester the cars are ours and the chauffeurs are employed by us, which is the simplest answer to most supply chain questions. Elsewhere in the UK and abroad we arrange cars through our trusted global network of operators we know, and we will tell you exactly where that line falls before you sign anything. If you are drafting a tender, our guide to a ground transport RFP sets out the questions worth asking any supplier.
Request a proposal
Tell us how the firm travels
Which offices, roughly how much travel, how you need it coded and who books. We will reply with a proposal written for your procurement process rather than a price list, and we are glad to complete your supplier questionnaire first.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
From law firms
Can a car wait through a hearing or a completion?
Yes. Most court and closing work is booked as a car at your disposal rather than as separate journeys. See hourly and as directed.
What happens when a listing or a completion moves?
You tell the desk at any hour and it is re-planned. Cars can be stood down and brought back, and we will tell you plainly where a change has a cost.
Do you cover our Manchester office?
Yes, with our own cars and chauffeurs. See Manchester. Other UK cities and overseas offices are covered through operators we know, on the same account.
Will you complete our supplier due diligence questionnaire?
Yes, in full, and we would rather do it properly at the start than be chased for it later. Journeys can also be booked under a reference rather than a client name.
One contact, wherever you are