Three generations, four homes, several entities. One travel arrangement that keeps up.
You are asked to make the principal's travel invisible: no friction, no strangers, no invoices that mix the family company with the family holiday. That is the job we do.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
What goes wrong with other arrangements
What families tell us about previous suppliers
If some of these are familiar from past arrangements, you are who this page is for.
- A different driver every time, each needing the gate code, the dog's name and the principal's dislike of small talk explained again
- Invoices that lump together personal, company and trust spending, leaving your finance team to untangle them
- Suppliers who are excellent in London and have nothing to offer when the family is in Gstaad or on the Riviera
- Nobody answering at six on a Sunday morning when a flight has been cancelled
- The quiet worry about who, exactly, has the family's home addresses and school timetable
How we work with family offices
A small, known team around the family
We assign a small group of chauffeurs to the family, so the faces are familiar to the principal, the children and the household staff. Each holds the family's preferences: routes, addresses, which entrance, who prefers silence. For daily travel, a dedicated chauffeur on a monthly retainer gives complete continuity.
Your team deals with one named contact, with an operations desk behind them that answers at any hour. When the family travels, we arrange the aircraft and the yacht and the cars at the other end to the same brief, so the standard does not drop at the border.
How the account runs
Set up once, adjusted as life changes
- 01
Onboarding
A confidential conversation about the family, the homes, the regular journeys and who in your office may give instructions.
- 02
Profiles
A preference profile for each family member and regular guest, held securely and shared only with the chauffeurs assigned.
- 03
Day to day
Bookings by phone, email or WhatsApp from authorised people. Written confirmation every time.
- 04
When plans change
One call to us moves the car, the aircraft and the arrangements at the far end together.
The commercial side
Built for how family offices account
- InvoicingSplit by entityPersonal, company, trust or foundation, each on its own invoice or its own lines.
- ApprovalsNamed bookersOnly the people you authorise can commit spend.
- RecordsEvery journey loggedAvailable when an auditor, accountant or trustee asks.
- ConfidentialityNDA welcomeFor Odyssey and for the chauffeurs assigned to the family.
Through the year
Where the family goes
In confidence
Tell us what you need
Share as much or as little as you wish at this stage. The right person will call you back, and we are happy to sign an NDA first.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
From family office teams
Can the same chauffeurs look after the family every time?
Yes. It is how we prefer to work with families, for continuity and for privacy.
Can you separate personal and business travel?
Yes. Tell us the entities and how each should be billed, and we invoice accordingly.
What about travel abroad?
We arrange cars abroad through operators we know, along with the aircraft and yachts, all through your usual contact.
Can you work with our security team?
Yes. Our chauffeurs take direction from your team leader on routes and arrival procedures. See security and discretion.
One contact, wherever you are