Eleven viewings, four postcodes, one afternoon. And nowhere to park at any of them.
A buyer who has flown in for two days will judge your agency on how the day felt as much as on the houses. We hold a car and a chauffeur for the whole of it, so the schedule survives contact with London.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
What usually goes wrong
The problems particular to a viewing day
- An overseas buyer in London for forty eight hours who wants to see everything, in Mayfair, Knightsbridge, Belgravia, Chelsea and St John's Wood, in an order that no route planner would choose
- Nowhere to stop outside the property: permit bays, red routes, a mews too narrow to turn in, and a vendor watching from the window while the agent circles the block
- One viewing that overruns by twenty five minutes and takes the rest of the day down with it
- A buyer who needs to take a call between houses, and a taxi that is not the place to take it
- Country legs bolted onto a London day: Surrey, the Cotswolds, the Cheshire villages, and a dinner back in town at eight
- Buyers whose name, face or interest in a particular house must not be visible to anyone outside your office
How we work with agencies and buying agents
The car is held for the day, not the journey
Almost all of this work is booked as a car at your disposal rather than as a set of transfers. You give us the appointment list the night before, we build the running order around the times rather than the postcodes, and the chauffeur sets down at the door and then goes and waits somewhere legal and out of sight until he is called. Between viewings the rear cabin is a quiet place to take a call, read a brochure or talk frankly about what has just been seen.
The chauffeur's job is to be invisible. He does not discuss the properties, does not offer an opinion on an area, does not hand out cards and does not ask who the buyer is. He does carry bags, hold an umbrella, keep water in the car and know which side of the square the entrance is on. If the schedule slips, he tells our desk rather than the client, and the desk sorts the rest of the day out while you carry on with the viewing.
Our own cars and chauffeurs are in London and Manchester, with a trusted global network everywhere else. For a day in the Cotswolds, a client flying into Nice to see a villa or a buyer who lands at Geneva for an Alpine chalet, we arrange the car there through operators we know, and the day is still run by the same coordinator here.
What agencies and developers book
From the airport to the exchange
Viewing tours
A car and chauffeur held for a half day, a full day or three days running, with the list rebuilt each morning.
Buyer arrivals
Met inside the terminal, or at the steps of the aircraft where the private terminal permits it.
Private terminal collections
Luton, Farnborough, Biggin Hill and London Oxford, with the tail number tracked.
Country and estate days
Surrey, the Cotswolds, Oxfordshire, Cheshire, and back to town for dinner.
Families viewing together
A V-Class when it is two adults, three children and the grandparents in one car.
Launches and open days
Guests moved from a hotel or an office to a development in waves, on a set timetable.
What the agent gets
The things that decide whether a day works
- A running order you can send to the vendor side, with realistic times between addresses rather than optimistic ones
- A chauffeur who knows where a car can legally wait in Belgravia, Eaton Square, Chester Square and the Knightsbridge mews
- Bags, coats and shopping in the boot rather than carried round three more houses
- A plain dark car with no branding, no livery and nothing that identifies who the passenger is with
- One coordinator for the whole day, so a change at noon does not mean re-explaining the morning
- An honest answer when an extra viewing will not fit, early enough for you to move it rather than lose it
The commercial side
Billed the way an agency works
- Charged toThe agency or the clientTo your account, or direct to the buyer, job by job.
- Your referenceOn every journeyAn applicant name, a code name or a property reference, carried through to the invoice.
- BookersNamed by youNegotiators, private office staff, or a central bookings address.
- CoverageLondon and Manchester, and beyondOur own cars in both cities, and cars arranged through operators we know everywhere else.
Tell us about the day
Send us the viewing list
The dates, roughly how many properties and where, how many people are travelling and whether the buyer is arriving by scheduled flight or private aircraft. We will come back with a running order and what it would take to hold a car for the day.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
From agencies and buying agents
Can the car stay with us all day?
Yes, and for most viewing days that is the sensible way to book it. See a car by the hour, as directed.
Can you collect from a private terminal?
Yes. Tell us the airport and the tail number and we will track the arrival. See private jet transfers.
What if the buyer wants to add a house in Surrey at lunchtime?
Tell the desk. We will say plainly whether it fits, and if it does not, what would have to move.
Can the booking be made under a code name?
Yes. Many are, and the chauffeur is given only what he needs to do the day.
Will the chauffeur talk to our buyer about the properties?
No. He carries the bags and opens the door. The selling is yours.
Do you cover the north?
Yes. We own and run our own cars and employ our chauffeurs in Manchester as well as London, which covers the Cheshire villages and the Manchester city centre schemes.
One contact, wherever you are