Eleven clients, four cities, one assistant. And a premiere on Thursday.
One relationship with us covers the whole roster. Your team books, we look after the client, and nothing about the day leaves the car.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
What usually goes wrong
The problems an agency desk lives with
- A new supplier for every city and every client, each needing the same things explained from the beginning
- Drivers who recognise the passenger, ask for a photograph, or mention the journey to somebody else
- A press day of eight stops where the car is rebooked at each one, so the client waits on a pavement between interviews
- A premiere where the arrival order is fixed, the street is closed, and the car is somewhere behind the closure
- Costs that have to be split between the agency, a production, a brand and the client personally, from one day's movements
- Personal movements that have nothing to do with work and must never be discussed with anybody, including the agency
How we work with agencies and managers
One account, the whole roster
You open one account. Every client on it is looked after by the same desk, with your assistants, agents and managers named as bookers. There is no separate approval each time a new name appears, no new supplier to onboard for a client who has just signed, and no explaining the standard again in six months.
Each client can have their own preferences held on file: the vehicle, the chauffeur they get on with, whether they want conversation or silence, which entrance at which hotel, whether water and a phone charger matter more than anything else. Where a client travels often, we put the same small group of chauffeurs with them so they are being driven by people they know rather than by whoever was free.
Discretion is absolute and it runs in both directions. Chauffeurs do not photograph, do not post, do not talk to press and do not tell stories afterwards. A journey can be booked under a reference rather than a name. We will sign a non-disclosure agreement covering the agency and its clients before anything is described to us in detail.
Our own cars and chauffeurs are in London and Manchester, with a trusted global network everywhere else. When a client is in another city for a shoot, a festival or a tour, we arrange vehicles through operators we know and the booking still runs through the coordinator your desk already speaks to.
What we are asked for
The days that keep repeating
Premieres and awards
A timed arrival to a carpet or a side entrance, and a car ready to leave the moment the client wants to.
Press and junket days
A car held all day across every stop, so nobody is waiting on a pavement between interviews.
Airport arrivals
Met inside the terminal, or collected at the private terminal where the routing is charter.
A regular chauffeur
Held by the week or the month for a client who is in town for a run of work.
Family and personal
Partners, children, parents and friends, moved with the same care and the same silence.
Private aviation
Aircraft and helicopters arranged when the schedule leaves no other option.
A premiere or a carpet
How the arrival works
- Arrival timeSet by the publicistWe work to the slot you are given, not to a departure time chosen at the hotel.
- The approachAgreed in advanceWhich street, which side, and where the car can sit once the road is closed.
- The departureWaiting, not called forThe chauffeur holds nearby from the moment the client goes in, so leaving takes minutes.
- SecurityWe work to their planWhere a client has a protection team, they run the movement and we supply the vehicle and chauffeur.
The commercial side
Billed the way an agency needs it split
- AccountOne for the agencyEvery client sits under it, with no separate setup per name.
- ReferencesPer client, per jobClient name or code, project, and who the cost belongs to, carried to the invoice.
- RechargingStraightforwardJourneys can be separated so what is recharged to a production, a brand or the client is not tangled with agency cost.
- BookersNamed by youAgents, managers, assistants and the travel desk, added or removed whenever you say.
What the desk gets
The things assistants actually notice
- One number and a named coordinator who already knows the roster and does not need the background each time
- Confirmations in writing with the chauffeur's name, the vehicle and a mobile number, ready to forward to the client
- Preferences held on file so you are not repeating them for the fifth time this month
- Chauffeurs who wait out of sight and do not appear at the front of a building at the wrong moment
- Quiet handling of personal journeys that are nobody else's business, including ours
- An honest answer when a movement is not sensible, in time for you to plan around it
In confidence
Tell us about the roster
Roughly how many clients, which cities they are in and out of, and the sort of days you book most often. You do not need to name anybody for us to come back with a sensible proposal.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
From agents and managers
Does every client need their own account?
No. One account covers the agency and everybody on the roster, with your team named as bookers.
Can a client be booked without their name appearing?
Yes. Journeys can run under a reference or a code, and many do.
Can we recharge journeys to a production or a brand?
Yes. Tell us at the time of booking whose cost it is and we separate it on the invoice.
Will your chauffeurs work with a client's security team?
Yes. They take their instructions from that team for the movement and supply vehicle and driver details in advance. See security companies.
What about clients travelling outside the UK?
Our own cars and chauffeurs are in London and Manchester, with a trusted global network everywhere else. Abroad we arrange cars through operators we know and keep the coordination here.
Can you sign a non-disclosure agreement?
Yes, covering the agency and its clients, before we are told anything specific.
One contact, wherever you are