A name, an address and a time. That is the whole of what the chauffeur is told.
People who book this kind of travel rarely ask about the car. They ask who will know. This page is our answer, and it is a narrow one, because the only part of the day that belongs to us is the moving.
- 20+years in private travel
- Ownedchauffeur fleet in London and Manchester, a trusted global network beyond
- 24/7operations desk, one contact
- 3services on one itinerary: car, jet and yacht
In partnership with Harrods Aviation · Signature Aviation · SW Global
Please read this first
We move you between two addresses, and that is all
Odyssey provides chauffeur driven cars and chauffeurs, and arranges aircraft. We are not a medical company. We carry no medical staff and no medical equipment, we provide no care, assistance or advice of any kind, and nothing here is a recommendation of any clinic, hospital or doctor. No clinic is named anywhere on this page, and we would rather you told us nothing about the reason for the journey. We keep the booking to the booking.
What we can and cannot promise
Most of what matters happens before the car moves
The chauffeur is given a name, a collection address, a destination address and a time. He is not told why, he will not ask, and nothing on the car or in it refers to the journey. Our cars carry no livery and no company name. When a job runs across several days, the same chauffeur takes it wherever the diary allows, so nobody has to be explained to twice.
The other half of it is timing, and this is where most arrangements go wrong. It is seldom one appointment. It is more often a run of short visits to the same address across two or three weeks, several of them early in the morning, with dates that only firm up the evening before. A car booked one journey at a time is the wrong shape for that. A car held for a window each morning is the right one.
In London and Manchester the cars and the chauffeurs are ours, which is why the same person can take the whole run and why we can hold one open. Everywhere else, cars are arranged through operators we know and aircraft are arranged for you, with one contact at Odyssey holding the itinerary either way.
What discretion means here
The things we actually do
None of it is dramatic. All of it is the difference between a journey you stop thinking about and one you do not.
- The chauffeur is briefed with a name, two addresses and a time. Nothing else is written on the job and nothing else is asked
- Plain cars with no livery, no company name on the paintwork and no card in the window
- The same chauffeur across the whole run where the dates allow, and a short note to us if you would rather it were not
- Set down at the door you choose. Several buildings in the medical district have a quieter side entrance, and if you tell us which one, that is the one
- A companion seat is assumed. A partner, a relative or a friend travelling with you is entirely ordinary and goes unremarked
- Invoices that describe a journey between two points. If you would rather they carried a reference of your choosing instead of an address, say so when the account is opened
The shape of it
What these arrangements usually look like
- The patternSeveral short visitsA run of appointments at one address over two or three weeks, rather than a single long day.
- The hourEarly morningFirst collections are commonly between half past six and eight, which also gets you in before the Marylebone Road peak.
- The noticeOften the evening beforeDates firm up late, which is why a car held for a window works better than a car booked for a moment.
- The partyUsually twoA companion seat is planned for unless you tell us otherwise, and luggage is rarely the issue.
Patterns we see rather than rules. Tell us yours and we will plan around that instead.
How it is set up
Four short conversations
- 01
The window
The fortnight or the month, the address, and the earliest hour you might be asked to be there. We plan against the earliest hour, not the likely one.
- 02
The standing car
A car held for a window each morning rather than booked for a time. You confirm the evening before, or you do not. How an arrangement like that is charged is agreed with you before it begins.
- 03
The day itself
Collection from the door, the chauffeur waiting a few streets away with the car rather than being dismissed and recalled, and the return whenever you come out.
- 04
Changes
A second address added, the run extended by a week, a companion arriving separately. One message to the desk, at any hour, and the same chauffeur wherever the diary allows.
The London geography
Where the cars go, and why the kerb matters
Most of these journeys are in the Marylebone medical district, the eight or nine streets around Harley Street, Wimpole Street and Devonshire Place, and there is nowhere legal to leave a car outside almost any of them. The pattern that works is set down at the door, wait a few streets away, come back when you say. It is worth reading Harley Street and Marylebone on its own, because the one way system is what decides how quickly the car returns.
The rest are in Chelsea and Fulham, around the Fulham Road and the streets off it, with a smaller number in the City. Crossing between those two clusters at half past eight in the morning takes thirty to fifty minutes rather than the twenty the map suggests, and that single fact is the most common reason we ask to collect earlier than seems necessary. Where a stay runs to several weeks, most people settle on a dedicated chauffeur or a block of as directed hours rather than journey by journey bookings.
Coming from abroad
The same arrangement, with a flight in the middle
Where the appointments are in London and you are not, the shape does not change. Aircraft are arranged for you, the car meets the aircraft at the private terminal at Luton, Farnborough, Biggin Hill, Northolt or London City, and the hotel is chosen for the walk rather than the address. On a scheduled arrival the chauffeur meets you inside the terminal and waits for the actual arrival time. See meet and greet and private terminal transfers.
Where the appointments are abroad, cars are arranged through operators we know and briefed exactly as ours are, with a name, two addresses and a time. One contact at Odyssey holds the whole itinerary, including the return that has to move and the relative who arrives two days late.
Around the trip
Related pages
In London
Request a quote
Tell us the addresses and the window
Where you are coming from, where you are going, the dates you have and the earliest hour you might be needed. Nothing about the reason, please. We reply with a clear price and confirm the arrangement in writing. Nothing is booked or charged online.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
About discreet appointment travel
What exactly is the chauffeur told?
A name, a collection address, a destination address and a time. That is the whole brief. He is not told the reason, he will not ask you, and there is nothing on the job sheet that would tell him.
Will the destination appear on our paperwork?
Only if you want it to. Invoices can describe a journey between two points, or carry a reference you choose instead of an address. We keep the booking to the booking. If you want that written down before anything is arranged, ask and we will put it in writing.
Can the same chauffeur take all of them?
In London and Manchester, yes, wherever the dates allow, because the cars and the chauffeurs are ours. It is the single thing regular clients ask for most. See dedicated chauffeur.
Can somebody travel with me?
Always, and it needs no explanation. A companion seat is planned for as a matter of course, and a second car for family moving separately during the day is a normal request.
The dates keep moving. Is that a problem?
No, and it is the reason this page exists. We would rather hold a car for a window each morning and release it than have you book a time you cannot keep. Tell the desk the evening before and that is enough.
Is any of this a medical service?
No. It is a chauffeur service. No medical staff, no equipment, no care and no advice. If somebody is unwell in a way that cannot wait, the answer is 999, not us.
One contact, wherever you are