Medical and wellness travel
Some journeys are private in a way others are not. This part of the site is about reaching a consulting room in Marylebone, or a clinic above a Swiss lake, and getting home again, with nobody asking why.
In partnership with Harrods Aviation · Signature Aviation · SW Global
What we provide
Odyssey provides chauffeur driven cars and chauffeurs, and arranges aircraft, so you reach every appointment and every stay calmly and on time, and get home again. We are a transport company rather than a medical one: we carry no medical staff or equipment, give no clinical care or advice, and recommend no clinic, hospital, doctor or treatment. If a journey needs clinical supervision, we will tell you so.
What this section covers
The first is an appointment. A consultation, a scan, a follow up six weeks later. It is usually in London, often in the Marylebone medical district, and the hard part is never the driving. It is that the day does not run to the times written on the letter, and that a car booked for half past two is no use when you come out at ten past four.
The second is a stay. A week or a fortnight at a clinic or a wellness resort, frequently in Switzerland, sometimes with a family holiday either side of it. Here the hard part is the joins: a flight into an airport an hour or more from the door, luggage for two weeks, a companion arriving separately, and a departure that has to be moved.
Both are handled by the same desk, with one person holding the whole arrangement. Our own cars and chauffeurs in London and Manchester, and a trusted global network everywhere else, with aircraft arranged for you from operators we work with. You deal with one contact either way.
Where to go next

London
Our own cars and chauffeurs in the medical district: Harley Street, Wimpole Street, Devonshire Place and the streets around them, with a chauffeur who waits however late the appointment runs.

Abroad
Travel to the Swiss clinic clusters around Lake Geneva, Lake Lucerne, Bad Ragaz and Zurich: which airport serves which valley, and what the transfer really takes.

The service
The service itself: collection from the door, a chauffeur who waits for the whole appointment, and invoices that describe a journey between two points.

If you book for others
Written for patient coordinators, international patient offices and hospital administrators who book transport on behalf of somebody else.
What we can make easy
None of this is medical. All of it is the difference between a bearable day and a long one.
How a longer trip is arranged
Arrival date, the address you are going to, the appointment or admission times you already have, who is travelling and how much luggage there is. Nothing clinical, and we do not ask.
Flights or the private terminal, the car at each end, the hotel or apartment, and the hours a car is likely to be needed while you are there. Written down in one place.
One number for changes. Appointments move, programmes are extended, a relative flies in at short notice. The desk answers at any hour.
The departure is planned before you arrive and changed as often as it needs to be. We would rather move it four times than have you rush it once.
Arriving in London
| From | Quiet roads | Busy periods |
|---|---|---|
| Heathrow | 45 to 60 minutes | 65 to 100 minutes |
| Luton | 50 to 65 minutes | 70 to 105 minutes |
| Farnborough | 60 to 80 minutes | 85 to 125 minutes |
| Northolt | 30 to 40 minutes | 45 to 70 minutes |
| London City | 30 to 45 minutes | 45 to 75 minutes |
| Biggin Hill | 55 to 75 minutes | 75 to 115 minutes |
| St Pancras, from Eurostar | 10 to 20 minutes | 15 to 30 minutes |
Realistic ranges in normal traffic, given as planning guidance rather than promises. We set the departure time for the actual hour of the appointment, with a margin, and we track the flight rather than the schedule.
Around the trip
Request a quote
Where you are coming from, where you are going, the dates and the times you already know, and whether a car should wait. You need tell us nothing about the reason, and we would rather you did not. We reply with a clear price and confirm everything in writing. Nothing is booked or charged online.
Prefer to talk? +44 2030 048300 or WhatsApp, at any hour.
Questions people ask
It is a chauffeur service, with aircraft arranged alongside it where a trip needs them. We provide no medical equipment, staff, care, advice or clinical supervision. If somebody is unwell in a way that cannot wait, please call 999.
We have no relationship, commercial or otherwise, with any clinic, hospital or doctor, and we recommend none. We name places only so that you know where the car is going.
Not unless you want it to. We can describe a journey by area or by a reference you choose. Travel records say a great deal about a person and we treat them that way. See security and discretion.
Yes, and for appointment and discharge days it is usually the sensible arrangement. See hourly and as directed.
No. Our own cars and chauffeurs are in London and Manchester. Elsewhere, cars come from our trusted global network, and aircraft are arranged for you. One contact at Odyssey holds the whole itinerary, including the family movements that usually surround a stay.
One contact, wherever you are